Frequently asked questions

Find the product, compare the sellers listed for it, then click "Visit store" on whichever offer you want. That takes you to the seller's own site to finish the purchase — payment, shipping, and everything after that is handled by them, not Fashnal.

Every seller is reviewed by an admin before their store appears, and every product listing is reviewed too. That said, your purchase contract is with the seller, not with Fashnal — see our Terms of Service for how that works.

Prices can change between when Fashnal last recorded them and when you actually click through — sellers update their own pricing independently. Always confirm the final price on the seller's site before completing a purchase.

That's Fashnal's price-history insight — it compares the current price against that product's own recorded price history (not a guess) to tell you whether now is a relatively good, typical, or above-average time to buy, plus a small chart of how the price has moved.

Yes, but returns and refunds are handled entirely by that seller, under their own stated return policy (shown on the product page) and your consumer rights under your own country's law — Fashnal never processes payments or ships anything, so it isn't part of the return itself. Need help anyway? Send us a ticket.

Any signed-in buyer can leave a 1-5 star rating and an optional comment on a product. New reviews are held for a quick admin check before they appear publicly — the same review every product listing already goes through — so a new review doesn't show up on the page immediately.

Use the Notify me about discounts subscribe form at the bottom of this page (just your email, no account needed), or turn on marketing emails from your profile page if you already have an account.

Click Become a seller (also in the footer and your account menu). You'll see what selling on Fashnal involves, then submit your store for review. Once approved, you only pay when a buyer actually clicks through to your store — no listing fees. Why sell on Fashnal?

New sellers get free clicks on their first products (see the launch offer on the seller page). After that you pay per click from a prepaid wallet, with no monthly fee. When the wallet runs out, we email you how many clicks your products got and pause them. Top up and they are live again right away; products still paused after 10 days are removed, and you can add them again any time.